BY STEVEN MAY 28, 2023
BY STEVEN MAY 28, 2023
BY STEVEN MAY 28, 2023
BY STEVEN MAY 28, 2023
BY STEVEN MAY 28, 2023
Hockerty is a popular online custom suit maker with high quality claims and a perfect fit guarantee. The appeal of an online custom suit is understandable. The concept offers convenience and a perfect fit for your body. However, not all online custom suit options are the same. I ordered a Hockerty suit because I had seen several ads and read mixed reviews. They boast a low price point and I wanted to see if their version of a made-to-measure suit could compete with a suit made by my professional tailor.
Suit offered at Hockerty.com
Their website looked nice enough, but that can be deceiving. After following their measurement process, I created an account at hockerty.com and created a fit profile. I ordered a Hopsack Weave, a 2-piece suit. The process was easy, and I was excited to receive my new suit.
We’ll examine their claims of made-to-measure suits and premium fabrics. They market themselves as a premium custom suit maker. Although you can obtain a custom-measured suit, I would not expect “premium” quality.
The issue is simply China. For years, I sourced custom suits from China and had to stop due to the low quality of the products. Chinese suit manufacturers are now pretty good at delivering custom suits that fit. However, the suit details are always a risk. The sleeve length is too long in many cases, and with working button holes (a custom suit feature), this is a near-impossible alteration. You will also find issues with the stitching. With custom suits manufactured in busy Chinese facilities, speed is a priority, and the workload is high. You will see stitching issues on different parts of the jacket because you never know who is making your suit.
Proper Cloth Suit – Perfect Fit
This doesn’t mean you can’t trust an online custom suit. You must pick the best online retailers and ensure they offer a full refund or remake on your first order. Hockerty does not offer first-time customers a “rock solid” remake or refund option.
The digital age has changed how we look at fashion, including made-to-measure clothing. Popular brands like Proper Cloth –Read my Proper Cloth Dress Shirt Review have revolutionized the online custom dress shirts and suit industry. Technology and tailor-made clothing now work together. You can now design your own suit online. This new way lets you add your personal style to every part of the suit, and you can do this from your own space.
Furthermore, the appeal goes beyond ease. For many, the attraction of online custom suits is the democratization of fashion. It provides a way to get tailored clothes that may have been too expensive or hard to find. This opens up opportunities for people on a budget or far from tailoring shops. Now, owning a perfectly fitted suit is more possible than ever. But you must be patient and choose an online tailor shop offering free refit and remake on your first order. Especially if there is some quality defect, which happened with my Hockerty suit order.
The ability to create your own suit lets you express yourself. You can choose every detail to match your personal style and lifestyle. Mass-produced suits can’t give you this, especially if you have a unique body shape. “Off the rack suits” work if your local tailor is skilled at alterations. However, something made to a customer’s measurements should look great and have a good fit.
Hockerty offers custom-made suits that combine traditional tailoring with online shopping. They say their suits are high-quality and use fabrics from top Italian mills. But for many customers, the experience hasn’t been smooth. What they receive doesn’t always match what was promised.
Hockerty Suit – Good First Fit
At the core of Hockerty is the appeal of premium fabrics. They say they use wool from famous Italian mills. This is supposed to create soft, high-quality suits. However, some customers find their suits are not made of pure wool. Instead, they have a mix of polyester that feels stiff and not sophisticated. This raises doubts about Hockerty’s supply chain and luxury claims. Also, not all wool from the same Italian mill is the same. Hockerty suits in the $400 and $500 range are not using the best wool selection from mills like Vitale Barberis Canonico.
Craftsmanship has also been examined. The core of a suit is in its details. Each stitch and seam shows the tailor’s skill. However, some suits have been made poorly. Badly made buttonholes and uneven stitching show the work was rushed and not carefully done. You’d not expect this from a brand that claims to provide custom excellence.
As people look for custom suits with personalization and quality, Hockerty’s claims don’t always match the real product. The brand’s move into online tailoring faces challenges. Precision and promises must align when offering made-to-measure suits from a distance. However, Hockerty does offer to cover fees for alterations. If a measurement is too big, or in my case, the lapel button stitch is poorly sewn, they will cover the cost of the fix.
Not A Soft Hopsack Weave
Buying custom suits online can be exciting. Hockerty claims to use premium Italian wool, which sounds great. But some customers say the suits feel more like polyester than wool, which is disappointing. It makes you wonder if Hockerty is really using the materials they claim. The suit you get may not match the high-quality fabric they promise. Overall, the experience of ordering a custom suit online can be unpredictable.
High-quality Italian wool and fabric are in a class of their own. And you can always feel the difference. Especially when the wool is sourced from a reputable Italian Mill. My suit was a hopsack weave, which is supposed to feel soft. Unfortunately, the 20% polyester ruins the traditional feel of hopsack. I am worried that I would experience something similar if I ordered a suit they claim to be from a premium Italian mill. Hockerty charges premium pricing for their suits made with these fabrics.
The difference between promised and actual quality reminds us to research well and manage expectations when ordering custom suits online. This turns the luxury dream into a warning—let the buyer beware, especially when considering Hockerty. Make sure you start with a lower-priced, basic suit in the $300-$400 dollar range, and be patient. It is always difficult for any online made-to-measure suit maker to hit your perfect fit the first time.
In the world of custom suits, the quality of craftsmanship is very important. The small details and careful work make a suit truly great. But reports about Hockerty show that their made-to-measure suits don’t always match expectations. Some people say the stitching is uneven, and the buttonholes aren’t perfect. This shows that not all custom suit experiences are the same.
The art of making suits has a long history. Each suit shows the tailor’s skill. Precision is very important. Even small mistakes can ruin the suit’s look. Some customers had issues with Hockerty suits. This shows the artistry needed for custom suits was missing. The stitches that should be invisible started drawing attention for the wrong reasons.
Hockerty Lapel Button Hole – Poor Stitching
Ordering custom suits online requires trust in the tailor. You hope they value your vision as much as you do. But stories of poor work can break this trust. This shows a lack of quality control. It’s vital that every suit is a true work of art.
A custom suit is more than just clothing for people who love men’s fashion. It’s a work of art you can wear. This shows the importance of choosing a tailor who truly understands and respects the craft. With many options available, the search for excellent craftsmanship continues. In pursuing style, the small details are everything, not just minor things.
With my Hockerty suit, I chose a standard lapel, known as a “notch lapel,” for the suit jacket. This critical detail is the lapel buttonhole on the left lapel. For any decent suit, this button’s stitching must be neat. For most made-to-measure brands, this detail is As a tall person; this buttonhole can be the first thing someone notices about my suit jacket because this buttonhole is eye level. My Hockerty suit came with a noticeable stitch defect in the lapel buttonhole.
This is unacceptable, especially for a first-time customer. I reported the issue, and thus began my long and difficult experience trying to explain the issue to Hockerty’s “customer support.” Below, I explain the fiasco that became.
Navigating the custom suit journey is important. A strong customer service team ensures a smooth and good experience. Some Hockerty customers had issues with customer service. They reported slow responses and problems not being fixed. This left them feeling upset. In online custom tailoring, customer service is key. It connects the customer’s ideas to the final product. It’s a lifeline for questions and concerns.
Proper Cloth Hopsack – Soft, Breathable
When I received my Hockerty suit, the fit was pretty good. The pants did not require alteration, and the jacket sleeves and shoulders fit well. If I were to keep the suit, my local tailor would only need to take in the midsection. But I can’t keep a suit jacket with this defect, so I created a support ticket and provided photos.
After weeks of back-and-forth, Hockerty rejected my request and had the nerve to offer me a 20% discount on another suit! This is consistent with my experiences complaining about suit details to a Chinese company. Of course, I rejected their discount offer and donated the suit. A respectable suitmaker would offer a remake or a full refund for any quality issue.
A suit is an important purchase. It’s an investment in your personal and professional image. Sometimes, issues can come up when custom clothes are made. How the customer service team handles those issues is very important. They need to act quickly and show they understand how you feel. This helps build trust between you and the company. It shows the company cares about the quality of their clothes and your overall satisfaction.
This shows how important it is to focus on customers. Personalization and good service are key in the fashion industry. As fashion moves more online, great customer service is still important.
The online world offers many options for finding the perfect custom suit. These promise the appeal of customization and quality service. For those unhappy with Hockerty, the options don’t stop there. The online tailor market has trusted brands that combine traditional tailoring with the ease of online shopping.
Proper Cloth Suit – Excellent Choice
Brands like Proper Cloth and Oliver Wicks offer high-quality clothing. They use premium fabrics that are luxurious and comfortable. The craftsmanship is excellent, with great attention to detail. Every part of the suit, from the stitching to the buttonholes, is made with care. This ensures the suit fits you well and meets your expectations for a custom-made suit. I have ordered suits from both, and I can happily recommend them.
Further, the true bespoke experience goes beyond just the suit. It includes the whole process from the first meeting to the final fitting. Great customer service is key to this bespoke process. Top companies know that clear, quick communication and a real willingness to help are most important. Their goal is to make you fully satisfied. They promise any issues will be handled professionally and carefully.
As you look at different online custom suit companies, focus on what you like and what feels right for you. Research and try options that offer quality, honesty, and good service. This will help you find a custom suit that meets and even goes beyond your style needs.
Wrapping up our look at online custom suiting, it’s clear the digital tailor promises great convenience and personalization. But not all companies deliver on their promises. Our review of Hockerty’s service has found gaps between what they say and what they do. There are issues with fabric claims and craftsmanship problems in the final suits. This paints a picture of a service that may not meet the needs of those who want high-quality, made-to-measure suits.
Moreover, the customer service experience seems to be lacking. This makes it harder for those seeking help or reassurance. In custom tailoring, fit, fabric, and finish are very important. These shortcomings in customer service cannot be ignored.
As we end this part, those wanting stylish and precise wardrobes should be careful with digital tailoring. Hockerty is an option, but it may not meet every man’s needs. Finding the perfect custom suit is a personal and costly journey. Looking at the whole market may give a better result. Finding a provider focused on quality, skill, and customer service is key for a garment that shows your style and refinement.
